ITIL management checklist for the optimising phase


ITIL Management Checklist

Configuration Management

As the application is reviewed within the optimise phase, is the CMDB used to assist with the review?

Are Configuration Management personnel involved in the optimisation process, including providing advice in the use of and updating the inventory?

Change Management

As modifications are identified within this phase, does the team use the Change Management system to coordinate the changes?

Does the optimisation team understand the Change Management process?

Release Management

Do members of the optimisation team understand the Release process, and are they using this for planning the deployment of the optimisation to the environment?

Is Release Management involved in providing advice to the assessment process?
source: ITIL OGC Handbook


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management-checklist-optimising-phase.xls15.5 KB

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