Information Technology Infrastructure Library Certification
ITIL certifications are managed by the ITIL Certification Management Board (ICMB) which is composed of the OGC, IT Service Management Forum (itSMF) International and two examinations institutes: EXIN (based in the Netherlands) and ISEB (based in the UK).
The EXIN and ISEB administer exams and award qualifications at Foundation, Practitioner and Manager/Masters level currently in 'ITIL Service Management', 'ITIL Application Management' and 'ICT Infrastructure Management' respectively.
A voluntary registry of ITIL-certified practitioners is operated by the ITIL Certification Register.
Organizations or a management system may not be certified as "ITIL-compliant". However an organization that has implemented ITIL guidance in ITSM may be able to achieve compliance with and seek certification under ISO/IEC 20000.
On July 20, 2006, the OGC signed a contract with the APM Group to be its commercial partner for ITIL accreditation from January 1, 2007. The OGC's failure to further formalize institutional relationships with the itSMF as part of these activities has been controversial.